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In a sector that truly understands the power of technology – the industry’s leaders, trailblazers and Unicorns all know the importance of getting their CRM platform right from day one. From engaging marketing automation tools, telling the world about your product, to managing sales pipeline and performance and customer support; exceptional customer experience is now the minimum requirement.
To help drive our business to the next level, we selected Salesforce as our new CRM platform and Alicorn Digital as our Salesforce Partner to deliver our new solution. Central to our new CRM was the ability to manage our Partner Ecosystem efficiently – this included the definition and tracking of sales processes in coordination with our Partner network and the build-out of a complex sales allocation/commission model. Our solution also critically included the build of a Community Portal to allow deeper collaboration and visibility on Opportunities with our Partner organisations. We are extremely happy with our Salesforce solution would recommend Alicorn to any business within the High-Tech space looking to adopt Salesforce.”
Utilising Salesforce360 to scale with Prospects, Customers and Partners from onboarding to management
Re-engineering of Sales Cloud to ensure their previous Salesforce investment was serving their business needs
Sales, Service and CPQ streamlining revenue operations and enhancing Customer Experience
When we initially undertook the project to redevelop our Salesforce organisation, we had a very basic understanding of what was possible and how many of our desires were achievable. Throughout the process, Alicorn always listened and understood without ever making us feel stupid or demanding. The whole process was a lot quicker and smoother than I would have expected. It was such a nice experience to work with a team that were knowledgeable and efficient. It was an absolute pleasure to work with Pritesh in particular who was always friendly even though I kept asking questions and we had endless phone calls.
At Alicorn, we can help you understand which tools will work for your business and how your employees can adopt this new technology.
Solutions to sell and support the world's best tech products and services
Implement the right marketing tools to make your services visible to the market
360-view of the customer and exceptional customer experience
Solutions providing an integrated journey for students and educators alike
Achieve growth, streamline processes and offer better customer experiences
Digital transformations to provide a connected customer journey
Build better customer connections with mobile apps and tools
Tools and data for staff productivity, effectiveness and engagement
Digital solutions driving engagement across sales, service and development
Pack every customer engagement with seamless, personalised experiences
